CarePortal Responder Training
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Introduction – Get Started
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Step 1
Uncovering
Needs
A child or family in need requires help from a caseworker
Step 2
Submitting
Needs
The caseworker types their vetted needs into CarePortal
Step 3
Sharing
Needs
CarePortal alerts nearby churches and community members to the family’s needs
Step 4
Meeting
Needs
Church and community members partner to ensure that the child and family is helped
Commonly Requested Items
Beds/Cribs
Good To Know Before You Give
• Good condition only. Items should be new or gently used — a good rule of thumb is to only give what you’d feel comfortable gifting to a friend or bringing into your own home.
• Car seats, diapers, and wipes: NEW ONLY. No exceptions.
• Pay and deliver directly. Pay bills straight to the service provider, and deliver items straight to the family, never to DCS.